Some news about RRE, plus notes about law and intellectuals, a batch
of URL's, and even more books.

As I mentioned in a test message a while back, RRE will soon move
to a new server at UCLA.  If you want to stay subscribed, do nothing.
If you want to unsubscribe, you will probably have to wait until we get
the new server operating.  We'll send out a message when that happens.
If you don't get a message from UCLA's RRE server in the next week or
so, you can resubscribe to the list by sending a message that looks
like this:

  Subject: subscribe rre

Note that this command format is a little different from the format
that we have used at UCSD.  For those who might be curious, at UCSD
our mailing-list software was a set of homebrew patches to procmail
running on a Unix mainframe; at UCLA we're running a Macintosh-based
mailing list program called LetterRip.  Dan Frakes of the Educational
Technology Unit of the UCLA Graduate School of Education & Information
Studies is RRE's new technical director.

Eudora users are implored again PLEASE not to use the "redirect"
command to forward RRE messages.  A complete explanation of the
problem can be found at

Sometimes a week will go by without anybody sending me any good stuff
for RRE.  At those times I often find myself worrying that no more
good stuff exists, or that nobody cares any longer to send me any of
it.  Just as irrational are my concerns during those weeks when I
get overwhelming amounts of stuff in the mail and worry that hundreds
of RRE subscribers will defect.  In practice a few RRE subscribers do
defect every time the load gets heavy, and a few more might complain,
but the proportions are never large.  The traffic, about 7 messages
per week during June (and lower this month while I've been moving),
is way down from the historical high of 12 messages per week a couple
of years ago.  One difference is that more stuff is circulated on Web
pages now.  Many of the items whose URL's I supply in messages like
this one would have been plain text messages in the old days.  This
may seem like a good thing, but in fact I think that many conference
organizers (for example) are disserved by emphasizing cool Web
pages over uncool e-mail in promoting their conferences.  The great
advantage of e-mail is that people can forward it to their associates.
The RRE mailing list is a terrific advertisement for the forwarding
effect.  RRE subscribership is holding steady at 4200, roughly the
same as two years ago.  The reason for this, I've decided, is that
large numbers of those RRE subscribers have evolved tacit arrangements
whereby they filter RRE messages for their friends, colleagues,
mailing list participants, or whatever.  (At least that's what many
people tell me.)  The effect often self-organizes: several people from
the same workgroup or mailing list etc might all subscribe to RRE, but
then one of them gradually makes a habit of forwarding relevant RRE
materials to the whole group, whereupon the other group members end
their RRE subscription and trust their colleague to filter it for
them.  I know this because those unsubscribers often feel compelled
to apologize to me when I meet them in person.  They shouldn't feel
bad.  They're part of an elaborate organism that is evolving to push
information toward people who can use it.  RRE is just one little
artery in this larger circulatory system, which taken together is more
important than the Web in my humble opinion.

My message about "law and economics" the other day produced a number of
personally abusive messages from people who took me to be questioning
the advisability of property rights.  Heaven forbid.  In fact, anyone
who reads that message carefully will discover that I was criticizing
the law and economics people for failing to produce an adequately
convincing defense of property rights.  I gather that somebody took
my reductio ad absurdum argument (the one about the economic efficiency
of letting someone swipe your unused bicycle) out of context and sent
it to some kind of conservative mailing list, whereupon I got some
really tedious messages asserting or insinuating that I was a communist.
What most bothered me about these messages was that their senders were
unassuaged when I explained that they had it backwards.  Their purpose,
it seemed to me, was not to reason with me but to wound me.  This has
become a far too common practice lately: going around abusing people
whose views one disagrees with, presumably in hopes that they will feel
beaten down and hopeless.  That stuff doesn't work on me -- it's not
physically possible to be more abusive over than Internet than my evil
family was in person -- but I expect that it does work on most decent

My favorite of these messages, from a subscriber to the list, told me
that I was ignorant of law and economics and should stop making a fool
of myself, and that the reason stealing is illegal is that property
rights are necessary for economic freedom and economic freedom is
necessary for political freedom.  What's wonderful about this is that
it's a political argument (i.e., it says that we should outlaw stealing
in order to achieve a certain political outcome), not an economic
argument, whereas the law-and-economics people require arguments based
on economic efficiency, by which they mean the utilitarian maximization
of aggregate wealth.  I agree with this particular abuser that property
rights require a political justification; my point was that the law and
economics people set themselves a much harder task.  Those who wish to
investigate these matters more fully can refer to the following works:

Proponents of law and economics:

Ronald H. Coase, The problem of social cost, The Journal of Law and
Economics 3, 1960, pages 1-44.

Richard A. Posner, The Economics of Justice, Harvard University Press,

Harold Demsetz, Toward a theory of property rights, American Economic
Review 57(2), 1967, pages 347-359.

Richard A. Epstein, Holdouts, externalities, and the single owner: One
more salute to Ronald Coase, Journal of Law and Economics 36, 1993,
pages 553-586.

Robert Cooter and Thomas Ulen, Law and Economics, second edition,
Addison-Wesley, 1997.

Nicholas Mercuro and Steven G. Medema, Economics and the Law: From
Posner to Post-Modernism, Princeton University Press, 1997.

Critics of various persuasions:

C. Edwin Baker, The ideology of the economic analysis of law, Philosophy
and Public Affairs 5(1), 1975, pages 3-48.

Pierre Schlag, An appreciative comment on Coase's "The Problem of Social
Cost": A view from the left, Wisconsin Law Review 919 (1986).

Robin Paul Malloy and Christopher K. Braun, eds, Law and Economics: New
and Critical Perspectives, Lang, 1995.

Martha Nussbaum, Flawed Foundations: The Philosophical Critique of
(a Particular Type of) Economics, 64 University of Chicago Law Review
1197 (1997).

Last week's issue of the Times Literary Supplement (published by the
Times of London) included an edited-down version of my "Communities
and Institutions" piece under the title "Yesterday's tomorrow".  This
happened because a subscriber to this list evidently knows the science
editor at TLS and forwarded the piece to him.  (Of course, I asked that
the piece not be forwarded, but never mind about that.)  My experience
with TLS illustrates some of the trade-offs of working through a real
publication rather than just broadcasting things on my mailing list.
On one hand, TLS does have a larger audience than my list will probably
ever have.  And unlike some publications that I could name, they did not
foul up my language.  The editor just said "we would want up to 3,000
words, to reach us by mid-June, written in the style of a TLS essay",
where "the style of a TLS essay" mostly entailed cosmetic changes such
as removing some American informality.

That's the good news.  The bad news is that someone at TLS decided that
an appropriate summarizing tag-line for the piece would be "The advance
of law and order into the utopian wilderness of cyberspace".  That tag-
line is, of course, very much the sort of cliche that I wrote my piece
to oppose.  And it could hardly be more confusing: someone reading the
first paragraph, the one about the prosecutor trying a guy for sending
a threatening message to some college students, could seem superficially
like it was headed toward the same old boring "bringing law and order
to the vast and unregulated Internet" sort of article -- the sort that
is guaranteed to produce hate mail from those who believe fervently
that a vast and regulated Internet either exists, could possibly exist,
or would be a good thing if it did exist.  In fact, as you know, my
whole point was to suggest that we stop talking in terms of the Internet
as wilderness, frontier, new world, etc, and that we instead view the
Internet as embedded in, interacting with, and serving to mediate a wide
range of human institutions.

Now in my experience, this is a common pattern: you identify a pattern
in ways of talking about a topic, and you argue against that way of
talking and in favor of some other way, but then you discover that the
audience simply maps everything you say onto the old way of talking,
without seeming to have any comprehension of the problem.  Academics
have that problem all the time, and in my experience the problem is much
worse in technical fields than it is in those varieties of philosophy
and social thought that have been influenced by European intellectual
styles.  The Europeans understand the pattern and have evolved a whole
elaborate system of devices for freeing oneself from the implicit
assumptions of intellectual discourses.  Technical fields, on the
other hand, stoutly resist any attempts to reflect critically on their
language, preferring to focus their attention on the real things in the
world that they want to study.  The varieties of social science that
have been influenced by scientific and technical methods and language
tend to fall somewhere in the middle.  The purpose of my book from last
year, "Computation and Human Experience", was to effect a synthesis of
these two intellectual approaches.  Hardly anybody has read it, however,
so I have presumably not succeeded yet.  These things take time.

In a previous message, some kind of malign influence compelled me to
state falsely that Google is a web browser.  In fact it is a search
engine -- far and away the best search engine on the net.  Its secret
is that it orders its responses, roughly speaking, by how many people
link to them.  The result is that you get, by some useful measure,
the most important pages first.  If you type in somebody's name, you
have a decent chance of actually getting their home page, as opposed
to some Usenet archive.  Check it out.

One of my recent discoveries is an academic journal entitled Reviews
in American History.  It is a quarterly, very cheap at $26/yr (call
1-800-548-1784, or  As the title suggests,
it consists of reviews, each about six pages in length, of scholarly
books about American history.  It makes excellent bathroom reading.
The reviews generally include a summary of the book, with just enough
polemics to make it all fun but not nearly enough to make it tedious.

I haven't rechecked all of these URL's since I entered them into the
list, so some of them may be broken.

Andrew Feenberg's home page

Consortium News number 68 on the DOJ report on contra drug smuggling

mailing list on software as speech

Convergence, Competition and Regulation

Unpublished privacy book by Simson Garfinkel

Falling Through the Net II: New Data on the Digital Divide

Time to take the Net back from the futurists

Nothing Sacred: The Politics of Privacy

IETF draft document on spam

Lex Electronica

Advances in Social Informatics and Information Systems, Baltimore,
14-16 August 1998

The Outlook for Freedom, Privacy and Civil Society on the Internet in
Central and Eastern Europe, Budapest, 4-6 September 1998.

INET'99 Conference, San Jose, 22-25 June 1999

Open Systems Standards Tracking Report
see particularly "The moment of truth for data privacy" by John Mogg

Ethics and Information Technology

Dutch don't let technology trample privacy rights, by Dan Gillmor

Textbook Repression: US Training Manuals Declassified

Microsoft Terraserver

Airline reservation leader wants to tap into passenger travel information

The Life of Edward the Confessor

Industrial Design Excellence Awards

Metropolis design magazine

Quotes from Microsoft internal memos

Software Publishers Assocation on Microsoft

Christian Reconstructionism: Theocratic Dominionism Gains Influence

Christian reconstructionism

Paul Baran's classic packet switching papers now online

NUA study claiming 2.4% of the world's population is online

Michael Roger Press -- maker of high-quality artists' sketch pads

Article on strategies for open source software development

Cyberspace Law Bibliography

Documents on faculty layoffs in Canadian universities

Roger Clarke on Public Key Infrastructure

How to Protect Your Privacy

Pete Hamill's online column

Dimitri Ypsilanti, and Louisa Gosling, Towards a Global Information
Society: Global Information Infrastructure, Global Information Society:
Policy Requirements, available through the OECD's site on Information
and Communications Policy in the "Information Economy" section

The OECD's Information Technology Outlook

House Committee on International Relations, Hearing on "Issues in
U. S.-European Union Trade: European Privacy Legislation and
Biotechnology/Food Safety Policy" (May 7, 1998)

Privacy Preferences Project (P3P)

Incredibly, books continue pouring into my "Books on the Social
Aspects of Computing, 1996-1997".  Here are the books -- 140 of them
if you can believe that -- that have been added since I last sent the
entire bibliography out to the list.

Nabil Adam and Yelena Yesha, eds, Electronic Commerce: Current
Research Issues and Applications, Springer, 1996.

Steven Alter, Information Systems: A Management Perspective, second
edition, Benjamin/Cummings, 1996.

Gil Amelio and William L. Simon, Profit from Experience: The National
Semiconductor Story of Transformation Management, Van Nostrand
Reinhold, 1996.

Ross Anderson, ed, Personal Medical Information: Security,
Engineering, and Ethics, Springer Verlag, 1997.

Joey Anuff and Ana Marie Cox, eds, Suck: Worst-Case Scenarios in
Media, Culture, Advertising, and the Internet, Hardwired, 1997.

John Arquilla and David Ronfeldt, eds, In Athena's Camp: Preparing for
Conflict in the Information Age, RAND, 1997.

Shimon Awerbuch and Alistair Preston, eds, The Virtual Utility:
Accounting, Technology and Competitive Aspects of the Emerging
Industry, Kluwer, 1997.

Mashoed Bailie and Dwayne Winseck, eds, Democratizing Communication?
Comparative Perspectives on Information and Power, Hampton Press,

Donald I. Baker and Roland E. Brandel, The Law of Electronic Fund
Transfer Systems: Legal and Strategic Planning, revised edition,
Warren, Gorham and Lamont, 1996.

Michael A. Banks, Web Psychos, Stalkers, and Pranksters, Coriolis
Group, 1997.

Charles J. Bodenstab, Information Breakthrough: How to Turn Mountains
of Confusing Data into Gems of Useful Information: A Guide for Every
Type of Organization, Oasis Press, 1997.

David Bollier, ed, The Future of Electronic Commerce, Aspen Institute,

Jordi Borja and Manuel Castells, Local and Global: The Management of
Cities in the Information Age, Earthscan, 1997.

Nick Bozic and Heather Murdoch, eds, Learning through Interaction:
Technology and Children with Multiple Disabilities, Fulton, 1996.

Robert C. Brenner, Pricing Guide for Web Services: How to Make Money
on the Information Superhighway, Brenner, 1997.

David Brown, Cybertrends: Chaos, Power, and Accountability in the
Information Age, Viking, 1997.

Susan Buck-Morss, Julian Stallabrass, and Leonidas Donskis, Ground
Control: Technology and Utopia, Art Books International, 1997.

Bill Burnham, The Electronic Commerce Report, Piper Jaffray, 1997.

Meridith A. Butler and Bruce R Kingman, eds, The Economics of
Information in the Networked Environment, Association of Research
Libraries, 1996.

David Caminer, User-Driven Innovation: The World's First Business
Computer, McGraw-Hill, 1996.

Chris Casey, The Hill on the Net: Congress Enters the Information Age,
AP Professional, 1996.

Alan Chai, ed, Cyberstocks: An Investor's Guide to Internet Companies,
Hoover's Business Press, 1996.

Audrey R. Chapman, ed, Health Care and Information Ethics: Protecting
Fundamental Human Rights, Sheed and Ward, 1997.

Peter Clayton, Implementation of Organizational Innovation: Studies of
Academic and Research Libraries, Academic Press, 1997.

Peter S. Cohan, The Technology Leaders: How America's Most Profitable
High-Tech Companies Innovate Their Way to Success, Jossey-Bass, 1997.

Betty A. Collis, ed, Children and Computers in School, Erlbaum, 1996.

Betty Collis, Tele-Learning in a Digital World: The Future of Distance
Learning, International Thomson Computer Press, 1996.

Anthony Corrado and Charles M. Firestone, eds, Elections in
Cyberspace: Toward a New Era in American Politics, Aspen Institute,

Diana Coyle, Weightless World: Strategies for Managing the Digital
Economy, Capstone, 1997.

Thomas E. Cyrs, ed, Teaching and Learning at a Distance: What It Takes
to Effectively Design, Deliver, and Evaluate Programs, Jossey-Bass,

Doug Dayton, Information Technology Audit Handbook, Prentice Hall,

Scott E. Donaldson and Stanley G. Siegel, Cultivating Successful
Software Development: A Practitioner's View, Prentice Hall, 1997.

James A. Dorn, ed, The Future of Money in the Information Age, Cato
Institute, 1997.

Kenneth Dyson and Walter Homolka, eds, Culture First! Promoting
Standards in the New Media Age, Cassell, 1996.

Mark Ebers, ed, The Formation of Inter-Organizational Networks, Oxford
University Press, 1997.

Joshua M. Epstein and Robert Axtell, Growing Artificial Societies:
Social Science from the Bottom Up, Brookings, 1996.

Terry Evans and Daryl Nation, eds, Opening Education: Policies and
Practices from Open and Distance Education, Routledge, 1996.

Edward Forrest and Richard Mizerski, eds, Interactive Marketing: The
Future Present, American Marketing Association, 1996.

Maurizio Forte and Alberto Siliotti, eds, Virtual Archaeology:
Re-Creating Ancient Worlds, Abrams, 1997.

George Friedman et al, The Intelligence Edge: How to Profit in the
Information Age, Crown, 1997.

Richard J. Gascoyne and Koray Ozcubukcu, Corporate Internet Planning
Guide: Aligning Internet Strategy with Business Goals, Van Nostrand
Reinhold, 1997.

Robert L. Glass, Software Runaways, Prentice Hall, 1997.

Robert B. Grady, Successful Software Process Improvement, Prentice
Hall, 1997.

Adele Gray and Gina Alphonso, New Game, New Rules: Jobs, Corporate
America, and the Information Age, Garland, 1996.

Martin Greenberger, Technologies for the 21st Century, volume 7:
Scaling Up, Santa Monica: Council for Technology and the Individual,

Richard Hale and Peter Whitlam, Towards the Virtual Organization,
McGraw-Hill, 1997.

John H. Halvey and Barbara Murphy Melby, Information Technology
Outsourcing Transactions: Process, Strategies, and Contracts, Wiley,

Craig W. Harding, ed, Doing Business on the Internet: The Law of
Electronic Commerce, Practising Law Institute, 1996.

Charles O. Hartman, Virtual Muse: Experiments in Computer Poetry,
University Press of New England, 1996.

Gail E. Hawisher and Cynthia L. Selfe, eds, Literacy, Technology, and
Society: Confronting the Issues, Prentice Hall, 1996.

Gail E. Hawisher, Paul Leblanc, Cynthia L. Selfe, and Sibylle Gruber,
Computers and the Teaching of Writing in American Higher Education,
1979-1994: A History, Ablex, 1996.

Dan F. Henke and Betty W. Taylor, Law in the Digital Age: The
Challenge of Research in Legal Information Centers, Glanville, 1996.

Luke Hohmann, Journey of the Software Professional: The Sociology of
Software Development, Prentice Hall, 1996.

Urwula Huws and Ewa Gunnarsson, eds, Virtually Free: Gender, Work and
Spatial Choice, NUTEK, 1997.

Andy Ihnatko, Cyberspeak: An Online Dictionary, Random House, 1997.

Institute of Medicine, The Computer-Based Patient Record: An Essential
Technology for Health Care, National Academy Press, 1997.

Toshio Itoh et al, Technology in the 21st Century: Future Readings for
an Information-Oriented Society, Ohmsha, 1996.

John Kurt Jacobsen, Dead Reckonings: Ideas, Interests, and Politics in
the "Information Age", Humanities Press, 1997.

Timothy L. Jenkins and Khafra K. Om-Ra-Zeti, Black Futurists in the
Information Age: Vision of a 21st Century Technological Renaissance,
Unlimited Visions, 1997.

Byrd L. Jones and Robert W. Maloy, Schools for an Information Age:
Reconstructing Foundations for Learning and Teaching, Praeger, 1996.

Yasmin Kafai and Mitchel Resnick, eds, Constructionism in Practice:
Designing, Thinking, and Learning in a Digital World, Erlbaum, 1996.

Ravi Kalakota and Andrew B. Whinston, Electronic Commerce: A Manager's
Guide, Addison-Wesley, 1996.

James R. Kalmbach, The Computer and the Page: Publishing, Technology,
and the Classroom, Ablex, 1997.

Peter Kandzia and Matthias Klusch, eds, Cooperative Information
Agents: First International Workshop, Springer, 1997.

Harold Kerzner, Project Management: A Systems Approach to Planning,
Scheduling, and Controlling, sixth edition, Wiley, 1997.

Jack Kessler, Internet Digital Libraries: The International Dimension,
Artech House, 1996.

Bettyann Holtzmann Kevles, Naked to the Bone: Medical Imaging in the
Twentieth Century, Rutgers University Press, 1997.

Bruce R. Kingma, The Economics of Information: A Guide to Economic and
Cost-Benefit Analysis for Information Professionals, Libraries
Unlimited, 1996.

Kerry Kissinger and Sandra Borchardt, eds, Information Technology for
Integrated Health Systems: Positioning for the Future, Wiley, 1996.

Joseph Migga Kizza, Ethical and Social Issues in the Information Age,
Springer, 1998.

Tom Koch, The Message Is the Medium: Online All the Time for Everyone,
Praeger, 1996.

Lori Laub and Kay Khandphur, Delivering World-Class Technical Support,
Wiley, 1996.

Anne C. Leer, It's a Wired World: The New Networked Economy,
Scandinavian University Press, 1996.

Robert K. Logan, The Fifth Language: Learning a Living in the Computer
Age, Stoddart, 1997.

Annteresa Lubrano, The Telegraph: How Technology Innovation Caused
Social Change, Garland, 1997.

Eugene Marlow, Web Visions: An Inside Look at Successful Business
Strategies on the Net, Van Nostrand Reinhold, 1997.

Eugene Marlow and Patricia O'Connor Wilson, The Breakdown of
Hierarchy: Communicating in the Evolving Workplace,
Butterworth-Heinemann, 1997.

Charles R. McClure and Cynthia L. Lopata, Assessing the Academic
Networked Environment: Strategies and Options, Coalition for Networked
Information, 1996.

Steve McConnell, Rapid Development: Taming Wild Software Schedules,
Microsoft Press, 1996.

Malcolm McCullough, Abstracting Craft: The Practiced Digital Hand, MIT
Press, 1996.

John J. McGonagle, Jr. and Carolyn M. Vella, A New Archetype for
Competitive Intelligence, Quorum, 1996.

Dana C. McWay, Legal Aspects of Health Information Management, Delmar,

Dirk Messner, The Network Society: Economic Development and
International Competitiveness as Problems of Social Governance, Cass,

Philip W. Metzger and John Boddie, Managing a Programming Project:
People and Processes, third edition, Prentice Hall, 1996.

Nancy Milio, Engines of Empowerment: Using Information Technology to
Create Healthy Communities and Challenge Public Policy, Health
Administration Press, 1996.

Riel Miller, Towards the Learning Society of the 21st Century, OECD,

Steven E. Miller, Civilizing Cyberspace: Policy, Power, and the
Information Superhighway, ACM Press, 1996.

Mary Etta C. Mills, Carol A. Romano, Barbara R. Heller, Information
Management in Nursing and Health Care, Springhouse, 1996.

Roger C. Molander, Andrew S. Riddile, and Peter A. Wilson, Strategic
Information Warfare: A New Face of War, RAND, 1996.

Gwendolyn Moore, John Rollins, and David Rey, Prescription for the
Future: How the Technology Revolution is Changing the Pulse of Global
Medicine, Knowledge Exchange, 1996.

Steve Morris, John Meed, and Neil Svensen, The Intelligent Manager:
Adding Value in the Information Age, Pitman, 1996.

James L. Morrison, The Healing of America: Welfare Reform in the Cyber
Economy, Ashgate, 1997.

Hope Morritt, Women and Computer Based Technologies: A Feminist
Perspective, University Press of America, 1997.

David Morse, ed, Cyber Dictionary: Your Guide to the Wired World,
Knowledge Exchange, 1996.

David C. Moschella, Waves of Power: Dynamics of Global Technology
Leadership 1964-2010, Amacom, 1997.

Milton Mueller and Zixiang Tan, China in the Information Age:
Telecommunications and the Dilemmas of Reform, Praeger, 1997.

Colin Myers, Tracy Hall, and Dave Pitt, eds, The Responsible Software
Engineer: Selected Readings in IT Professionalism, Springer, 1997.

Robert E. Neilson, ed, Sun Tzu and Information Warfare: A Collection
of Winning Papers from the Sun Tzu Art of War in Information Warfare
Competition, National Defense University Press, 1997.

Nitin Nohria and Sumantra Ghoshal, The Differentiated Network:
Organizing Multinational Corporations for Value Creation, Jossey-Bass,

Diana G. Oblinger and Sean C. Rush, eds, The Learning Revolution: The
Challenge of Information Technology in the Academy, Anker, 1997.

Hiroyuki Odagiri and Akira Goto, Technology and Industrial Development
in Japan: Building Capabilities by Learning, Innovation, and Public
Policy, Oxford University Press, 1996.

Pat Oddy, Future Libraries, Future Catalogues, Library Association,

Thomas A. Ohanian and Michael E. Phillips, Digital Filmmaking: The
Changing Art and Craft of Making Motion Pictures, Focal Press, 1996.

John O'Looney, Beyond Maps: GIS and Decision-Making in Local
Government, International City/County Management Association, 1997.

Organization for Economic Cooperation and Development, Electronic
Commerce: Opportunities and Challenges for Government, OECD, 1997.

Diane Palframan and Andrew Tank, eds, Electronic Commerce: The Risks
and Rewards, Conference Board, 1997.

S.K. Panda, P. Satyanarayana, and R.C. Sharma, Open and Distance
Education Research: Analysis and Annotation, Indian Distance Education
Association, 1996.

Celia Pearce, The Interactive Book: A Guide to the Interactive
Revolution, Macmillan, 1997.

William E. Perry and Randall W. Rice, Surviving the Top Ten Challenges
of Software Testing: A People-Oriented Approach, Dorset House, 1997.

John Plunkett and Louis Rossetto, eds, Mind Grenades: Manifestos from
the Future, Hardwired, 1996.

Lawrence H. Putnam and Ware Myers, Industrial Strength Software:
Effective Management using Measurement, IEEE Computer Society, 1997.

Gregory J. E. Rawlins, Moths to the Flame: The Seductions of Computer
Technology, MIT Press, 1996.

Oliver Remien, Distance Education and Economic and Consumer Law in the
Single Market, European Communities, 1996.

Otto Riewoldt, Intelligent Spaces: Architecture for the Information
Age, King, 1997.

Peter Smith Ring, Networked Organization: A Resource Based
Perspective, Almqvist and Wiksell, 1996.

Kenneth G. Robinson, ed, Bits across Borders: Policy Choices for
International Multimedia and Digital Services, Aspen Institute, 1997.

William H. Roetzheim and Reyna A. Beasley, Software Project Cost and
Schedule Estimating: Best Practices, Prentice Hall, 1997.

David H. Rothman, Networld! What People Are Really Doing on the
Internet, And What It Means to You, Prima, 1996.

Christopher Rowe and Jane Thompson, People and Chips: The Human
Implications of Information Technology, third edition, McGraw Hill,

Mark Sableman, More Speech, Not Less: Communications Law in the
Information Age, Southern Illinois University Press, 1997.

Bob Schmidt, The Geek's Guide to Internet Business Success: The
Definitive Business Blueprint for Internet Developers, Programmers,
Consultants, Marketers and Service Providers, Van Nostrand Reinhold,

Lynne Schrum and Boris Berenfeld, Teaching and Learning in the
Information Age: A Guide to Educational Telecommunications, Allyn and
Bacon, 1997.

Thomas M. Siebel and Michael S. Malone, Virtual Selling: Going Beyond
the Automated Sales Force to Achieve Total Sales Quality, Free Press,

Alexander L. Slade and Marie A. Kascus, Library Services for
Off-Campus and Distance Education: The Second Annotated Bibliography,
Libraries Unlimited, 1996.

George Slusser, Gary Westfahl, and Eric S. Rabkin, eds, Immortal
Engines: Life Extension and Immortality in Science Fiction and
Fantasy, University of Georgia Press, 1996.

Bridget Somekh and Niki Davis, eds, Using Information Technology
Effectively in Teaching and Learning: Studies in Pre-Service and
In-Service Teacher Education, Routledge, 1997.

William G. Staples, The Culture of Surveillance: Discipline and Social
Control in the United States, St. Martin's Press, 1997.

Jan Steyaert, David Colombi, and Jackie Rafferty, eds, Human Services
and Information Technology: An International Perspective, Ashgate,

Richard L. Street, Jr., William R. Gold, and Timothy Manning, eds,
Health Promotion and Interactive Technology: Theoretical Applications
and Future Directions, Erlbaum, 1997.

Gerald Sussman, Communication, Technology, and Politics in the
Information Age, Sage, 1997.

James N. Talbott, New Media: Intellectual Property, Entertainment, and
Technology Law, Clark Boardman Callaghan, 1997.

Morris Teubal et al, eds, Technological Infrastructure Policy: An
International Perspective, Kluwer, 1996.

Bruce Tognazzini, Tog on Software Design, Addison-Wesley, 1996.

Francoise Tourniaire and Richard Farrell, The Art of Software Support:
Design and Operation of Support Centers and Help Desks, Prentice Hall,

Herman E. Van Bolhuis and Vicente Colom, Cyberspace Reflections, Paul,

Joe Vitale, Cyberwriting: How to Promote Your Product or Service
Online (Without Being Flamed), AMACOM, 1996.

Tony Warner, Communication Skills for Information Systems, Pitman,

Juliet Webster, Shaping Women's Work: Gender, Employment, and
Information Technology, Longman, 1996.

R.L. Winder, S.K. Probert and I.A. Beeson, eds, Philosophical Aspects
of Information Systems, Taylor and Francis, 1997.

Alexandra Wyke, 21st-Century Miracle Medicine: RoboSurgery, Wonder
Cures, and the Quest for Immortality, Plenum Press, 1997.

Edward Yourdon, Death March: The Complete Software Developer's Guide
to Surviving "Mission Impossible" Projects, Prentice Hall, 1997.