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Type C
Entered 10/19/2017
Company Innovatia, Inc. - San Jose, CA
Position Senior Content Strategist/Information Architect
Close Not Specified
Salary Not Specified
URL https://innovatia.startdate.ca/#/career/info/public/59e7467e220de03a24bbcc1e?language=en
Description
Description

Position Summary:


Responsible for analyzing client objectives and designing knowledge ecosystems. This entails understanding end-user needs and balancing project constraints to recommend and implement design solutions that organize complex information sources in a structure that supports optimal usability, findability, accessibility and maintainability of information. This person is also responsible for working with senior editors in developing content and quality standards, mentoring writers in information design and supporting the content development lifecycle

Areas of Responsibility:


Ability to act as an advisor to clients, designing solutions and offering recommendations

Ability to design knowledge management solutions that meet corporate and customer goals

Effectively work with and support the sales team in key accounts

Ability to manage multiple tasks and lead customer-facing discussions, demonstrating thought-leadership and subject matter expertise

Ability to design and scope (effort, timelines, etc.) solutions to meet individual customer needs

Ability to successfully collaborate with and inspire a geographically distributed team

Must have the flexibility to travel (often on short notice)

Individuals should be self-starters – highly self-motivated with the ability to work to deadlines

Required Skill-Set:

Post-secondary education in a related technical field (for example, Technical Communications, Library and Information Science, Computer Science, Information Sciences, UX, Industrial Design, Instructional Design)

5+ years’ experience in information design, architecture and technical communication

Must have a broad range of senior level experience understanding corporate requirements in the knowledge management space, including information architecture, technical writing, and instructional design

Experience in oil and gas sector would be beneficial

Extensive experience working with external clients in an advisor role

Experience in project management skills are an asset

Highly knowledgeable of latest industry trends and standards and best practices in information architecture

Demonstrated skills in some (if not all) of the following: information modelling, metadata strategy, ontology/taxonomy design, usability assessment and testing, workflow process analysis, user interface design, wireframes, and content development

Working knowledge of content management and publishing tools and technologies

Knowledge of XML/DITA and structured information authoring

Excellent written and spoken communication skills (both technical and non-technical)

Ability to understand business objectives and design applications that achieve them

Knowledge of scripting languages (VBA, Perl, SQL, XSL, or Javascript) an asset

Affiliation with industry associations such as STC, IEEE, AIIM, CMPros, or OASIS

To apply for this dynamic opportunity, upload your resume and cover letter to www.Innovatia.net/Careers

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer.