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|Company||NBCUniversal - Universal City, CA|
|Position||Media Quality Operator, Archive Operations|
Job Title Media Quality Operator, Archive Operations
Business Segment Operations & Technical Services
Sub-Business Global Media Operations
Posting Category Digital Media
About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
Career Level Experienced
Country United States
City Universal City
Responsibilities Role Purpose:
The Media Quality Operator is responsible for managing the day to day processes associated with archiving, restoring, researching and general file/data management within the Digital Vault.
Responsibilities include, but are not limited to:
Receive, archive and track digital content from internal departments and vendors.
Archive, restore and purge files in a timely fashion to support the needs of the business.
Perform all administrative functions required to successfully archive validated digital content to the Digital Vault.
Receive and catalogue digital content from 3rd party vendors. Manage the tracking of all hard drives to and from the vendors.
Perform file and metadata validation of content received for archive and perform basic QC of file and metadata using tools such as Clipster, Premiere, Harris, etc.
Oversee high volume of restore requests from client within designated SLA.
Manage the day to day migration of digital files into the Digital Vault.
Manage special file and metadata clean-up projects.
Create and update asset records in specified archive management systems.
Monitor archive systems and workflows to ensure quality and throughput.
Serve as a key knowledge resource for answering customer questions and resolving issues about file archives, restores, and metadata.
Responsible for metadata and file change requests.
Maintain weekly metrics and reports about status projects and daily operations work.
Participate in metadata committee and DAISY enhancement and production support issues.
Conduct regular metadata audits
Work with content owners and content users in the definition, testing, training and implementation of metadata additions, changes and enhancements.
Bachelor’s degree or equivalent education/experience in entertainment asset digital storage and preservation
Minimum 2-3 years’ experience working with digital file storage and movement
Solid understanding of the creation, maintenance and long-term preservation of digital file assets
Knowledge in working with Microsoft Office suite of applications, database applications, and inventory management applications
Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Universal City, CA
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Excellent organizational skills and attention detail
Ability to work independently and efficiently under aggressive deadlines to meet project commitments
Excellent communication and interpersonal skills
Strong technical and analytical skills
Ability to effectively manage multiple priorities
Ability to assess, identify and implement best practices
Excellent sense of customer service
Sense of pride and responsibility in overseeing an important content library