Borgman,
C.L. (2006). What is New and Different about e-Research? Position
Paper for Information, Communication and New Media Studies: Networking
a Multidisciplinary Field. Workshop 2? February 2006, Oxford Internet
Institute (OII), University of Oxford. Organized Jointly by OII
and the US Social Science Research Council (SSRC). [link]
Levien, R.,
Austein, S. R., Borgman, C. L., Casey, T., Dubberly, H., Faltstrom,
P., Halvorsen, P.-K., Jenkins, M., Klensin, J. C., Mueller, M.
L., Nelson, S., Partridge, C., Raduchel, W. & Varian, H. R.
(2005). Signposts in Cyberspace: The Domain Name System and Internet
Navigation. Washington, D.C.: National Academies Press. [link]
Borgman,
C. L. (2005). The Social Embeddness of Embedded Networked Sensing.
MIT-OII Workshop on New Approaches to Research on the Social Implications
of Emerging Technologies, University of Oxford, University of
Oxford. Oxford Internet Institute. [link]
Borgman,
C. L. (1999). The user's mental model of an information retrieval
system: An experiment on a prototype online catalog. International
Journal of Human-Computer Studies, 51, 435-452. Reprinted from:
Borgman, C. L. (1986). The user's mental model of an information
retrieval system: An experiment on a prototype online catalog.
International Journal of Man-Machine Studies, 24(1), 47-64. (30th
anniversary issue of journal containing reprints of most-cited
articles).
Beaulieu,
M., & Borgman, C.L. (1996). A new era for OPAC research: Introduction
to the Special Topics Issue on Current Research in Online Public
Access Systems. Journal of the American Society for Information
Science, 47(7), 491-492.
Borgman,
C.L., Hirsh, S.G., & Hiller, J. (1996). Rethinking Online
Monitoring Methods For Information Retrieval Systems: From Search
Product To Search Process. Journal of the American Society for
Information Science, 47(7), 568-583.
Borgman,
C.L., Gallagher, A.L., Hirsh, S.G., & Walter, V.A. (1995).
Children’s Searching Behavior On Browsing And Keyword Online
Catalogs: The Science Library Catalog Project. Journal of the
American Society for Information Science, 46(9), 663-684. [Winner,
Best JASIS Paper Award for 1995].
Hirsh, S.G.,
& Borgman, C. L. (1995). Comparing children’s use of
browsing and keyword searching on the Science Library Catalog.
In T. Kinney (ed.), Proceedings the Annual Meeting of the American
Society for Information Science, 32, Chicago, October 9-12, 1995.
pp. 19-26. Medford, NJ: Information Today.
Borgman,
C. L. (1992 & 1988). Human factors in the use of information
systems: Research methods and results. In: N. Tudor-Silovic and
I. Mihel (Eds.), Information Research - Research Methods in Library
and Information Science. (pp. 139-165). Proceedings of the International
Seminar on Information Research, Dubrovnik, Yugoslavia, May 19-24,
1986. London: Taylor Graham, (1988). Reprinted in B. Cronin (Ed.),
London: Taylor Graham (1992).
Gross, R.A.,
& Borgman, C.L. (1995). The incredible vanishing library.
American Libraries, 26(9), 900-904.
Rosenberg,
J.B., & Borgman, C.L. (1992). Extending the Dewey Decimal
Classification via keyword clustering: The Science Library Catalog
project. Proceedings of the 54th American Society for Information
Science Annual Meeting, 29. October 26-29, 1992, Pittsburgh. Medford,
NJ: Learned Information, 171-184.
Borgman,
C.L., & Plute, Y. (1992). User models of information retrieval
systems. Lancaster, F. W. and Linda C. Smith, Artificial Intelligence
and Expert Systems: Will They Change the Library?, Papers presented
at the 1990 Clinic on Library Applications of Data Processing,
March 25-27, 1990. Urbana-Champaign, Ill.: Graduate School of
Library and Information Science, University of Illinois at Urbana-Champaign.
Borgman,
C.L., Walter, V.A., Rosenberg, J.B., & Gallagher, A.L. (1991).
Children's use of a direct manipulation library catalog. SIGCHI
Bulletin (Association for Computing Machinery Special Interest
Group on Computer Human Interaction), 23(4), 69-70
Walter, V.
A., & Borgman, C. L. (1991). The Science Library Catalog:
A prototype information retrieval system for children. Journal
of Youth Services in Libraries, 4(2), 159-166.
Borgman,
C. L., Gallagher, A. L., Walter, V.A., & Rosenberg, J.B. (1991).
The Science Library Catalog Project: Comparison of children's
searching behavior in a direct manipulation and a keyword search
system. Proceedings of the 54th American Society for Information
Science Annual Meeting, 28. October 27-31, 1991, Washington, D.C.
Medford, NJ: Learned Information, 162-169.
Borgman,
C. L., Krieger, D., Gallagher, A. L., & Bower, J. (1990).
Children's use of an interactive science library: Exploratory
research. Apple Library Users Group Newsletter. Reprinted from:
Research Column, Michael Eisenberg, Editor, School Library Media
Quarterly, 18(2), 108-112.
Borgman,
C. L., Gallagher, A. L., Krieger, D. & Bower, J. (1990). Children's
use of an interactive catalog of science materials. Proceedings
of the 53rd American Society for Information Science Annual Meeting,
27. November 4-8, 1990, Toronto, Canada. Medford, NJ: Learned
Information, 55-68.
Sullivan,
M. V., Borgman, C. L., & Wippern, D. (1990). End-users, mediated
searches, and front-end assistance programs on Dialog: A comparison
of learning, performance, and satisfaction. Journal of the American
Society for Information Science, 41(1), 27-42
Borgman,
C. L. (1989). All users of information systems are not created
equal: An exploration into individual differences. Information
Processing and Management, 25(3), 237-252.
Case, D.
O., Borgman, C. L., & Balikowska, J. U. (1989). Bibliomac:
A Macintosh HyperCard interface for an online catalog. In: J.
Katzer, G. Newby (Eds.), Proceedings of the 52nd American Society
for Information Science Annual Meeting, 26. October 29-November
2, 1989, Washington, D.C. Medford, NJ: Learned Information, 111-114.
Borgman,
C. L., Chignell, M. H., & Valdez, F. (1989). Designing an
information retrieval interface based on children's categorization
of knowledge: A pilot study. In: J. Katzer, G. Newby (Eds.), Proceedings
of the 52nd American Society for Information Science Annual Meeting,
26. October 29-November 2, 1989, Washington, DC. Medford, NJ:
Learned Information, 81-95.
Borgman,
C. L., Bower, J., Auth, M. J., & Krieger, D. (1989). From
hands-on science to hands-on information retrieval. In: J.Katzer,
G. Newby (Eds.), Proceedings of the 52nd American Society for
Information Science Annual Meeting, 26. October 29-November 2,
1989, Washington, DC. Medford, NJ: Learned Information, 96-103.
Borgman,
C. L. & Henstell, B. (1989). Hypertext: What's in a name?
Bulletin of the American Society for Information Science, 15(5),
22.
Meadow, C.
T., Cerny, B. A., Borgman, C. L., & Case, D. O. (1989). Online
access to knowledge: System design. Journal of the American Society
for Information Science, 40(2), 99-109.
Borgman,
C. L., Case, D. O., & Meadow, C. T. (1989). The design and
evaluation of a front end user interface for energy researchers.
Journal of the American Society for Information Science, 40(2),
86-98.
Sullivan,
M., Borgman, C. L., & Wippern, D. L. (1988). Bibliographic
searching by end-users and intermediaries: Front-end software
vs. native Dialog commands. In: C. L. Borgman, E. H. Pai (Eds.),
Proceedings of the 51st American Society for Information Science
Annual Meeting, 25. October 23-27, 1988, Atlanta. Medford, NJ:
Learned Information, 120-126.
Borgman,
C. L., Belkin, N. J., Croft, W. B., Lesk, M. E., & Landauer,
T. K. (1988). Retrieval systems for the information seeker: Can
the role of the intermediary be automated? Panel session sponsored
by ACM/SIG on Information Retrieval. In E. Soloway, D. Frye, &
S. B. Sheppard (Eds.), CHI'88 Conference Proceedings. Human Factors
in Computing Systems. May 17-19, 1988, Washington, DC. New York:
Association for Computing Machinery, 51-54.
Sullivan,
M. V., Wippern, D., Borgman, C. L., Weber, D., & MacLeod,
S. (1987). Direct access to bibliographic databases by end-users:
Menu facilitation vs. native command language. Final Report to
the Council on Library Resources, October 1986. (ERIC Document
Reproduction Service No. ED 277 388)
Belkin, N.
J., Borgman, C. L., Brooks, H. M., Bylander, T., Croft, W. B.,
Daniels, P., Deerwester, S., Fox, E. A., Ingwersen, P., Rada,
R., Sparck Jones, K., Thompson, R., & Walker, D. (1987). Distributed
Expert-Based Information Systems: An Interdisciplinary Approach.
Information Processing and Management, 23(5), 395-409.
Borgman,
C. L. (1987). Individual differences in the use of information
retrieval systems: Some issues and some data. In C.T. Yu &
C.J. Van Rijsbergen (Eds.), Proceedings of the 10th International
ACM Special Interest Group on Information Retrieval Conference,
June, 1987, New Orleans. New York: Association for Computing Machinery,
61-71.
Borgman,
C. L. (1987). Information retrieval from CD-ROM: Status quo or
a revolution in end-user access? The Canadian Journal of Information
Science, 12(3/4), 43-53.
Borgman,
C. L. (1987). Toward a definition of 'user-friendly': A psychological
perspective. In F.W. Lancaster (Ed.), What is User-Friendly? (pp.
29-44). Urbana-Champaign: Graduate School of Library and Information
Science, University of Illinois.
Borgman,
C. L. (1987). The study of user behavior on information retrieval
systems. SIGCUE Outlook, (Association for Computing Machinery
Special Interest Group on Computer Use in Education. Special issue
on information retrieval. J. Asteroff & M. Lesk, Bell Communications
Research, guest editors), 19(3/4), 35-48.
Case, D.O.,
Borgman, C. L., & Meadow, C. T. (1986). End-user information-seeking
in the energy field: Implications for end-user access to DOE RECON
databases. Information Processing & Management, 22(4), 299-308.
Borgman,
C. L., Case, D. O., & Meadow, C. T. (1986). Evaluation of
a system to provide online instruction and assistance in the use
of energy databases: The DOE/OAK Project. Proceedings of the 49th
American Society for Information Science Annual Meeting, 23. September
28-October 2, 1986, Chicago. Medford, NJ: Learned Information,
32-38.
Borgman,
C. L. (1986). Human-computer interaction with information retrieval
systems: Understanding complex communication behavior. In B. Dervin
& M. Voigt (Eds.), Progress in Communication Sciences, Vol.
7 (pp. 91-122). Norwood, NJ: Ablex.
Borgman,
C. L. (1986). Individual differences in the use of information
retrieval systems: A pilot study. Proceedings of the 49th American
Society for Information Science Annual Meeting, 23. September
28-October 2, 1986, Chicago. Medford, NJ: Learned Information,
20-31.
Case, D.O.,
Borgman, C. L., & Meadow, C. T. (1986). Microcomputer-based
instruction of end-users: Experimental trials of the OAK interface
for DOE/RECON. Canadian Journal of Information Science, 11(2),
1-12.
Borgman,
C. L. (1986). Online catalog screen displays: A human factors
critique. In J. F. Williams (Ed.), Online Catalog Screen Displays:
A Series of Discussions. Report of a conference sponsored by the
Council on Library Resources, March 11-13, 1985, Austin, TX. Washington,
D.C.: Council on Library Resources, 135-155.
Borgman,
C. L. (1986). The user's mental model of an information retrieval
system: An experiment on a prototype online catalog. International
Journal of Man-Machine Studies, 24(1), 47-64.
Borgman,
C. L., Case, D. O., & Ingebretsen, D. (1986). University faculty
use of computerized databases: An assessment of needs and resources.
In B. Katz (Ed.), Library Lit: The Best of 1985. Scarecrow Press.
Reprinted from Online Review, 9(4) (1985), 307-332.
Borgman,
C. L. (1986). Why are online catalogs hard to use? Lessons learned
from information retrieval studies. Journal of the American Society
for Information Science, 37(6), 387- 400.
Ingebretsen,
D. L., Borgman, C. L., & Case, D. O. (1985). Database guides:
An annotated bibliography. Database, 8(3), 89-100.
Borgman,
C. L., Case, D. O., & Meadow, C. T. (1985). Designing an information
retrieval interface based on user characteristics. Proceedings
of the 8th International ACM Special Interest Group on Information
Retrieval Conference, June, 1985, Montreal, Quebec, Canada. SIGIR
Forum, 16(4 ), 139-146.
Borgman,
C. L. (1985). Human factors in the use of computer networks. In
E. J. Kazlauskas (Ed.), Local Area Networks and Libraries: The
Los Angeles Chapter of the American Society for Information Science
Seminar Proceedings. August 21-22, 1984, Los Angeles. Los Angeles:
Pacific Information, 73-88.
Borgman,
C. L., Case, D. O., & Meadow, C. T. (1985). Incorporating
users' information seeking styles into the design of an information
retrieval interface. Proceedings of the 48th American Society
for Information Science Annual Meeting, 22. October 20-24, 1985,
Las Vegas, NV. White Plains, NY: Knowledge Industry Publications,
324-330.
Borgman,
C. L. (1985). Individual differences in the use of technology:
Work in progress. Proceedings of the 48th American Society for
Information Science Annual Meeting, 22. October 20-24, 1985, Las
Vegas, NV. White Plains, NY: Knowledge Industry Publications,
243-249.
Case, D.
O., Borgman, C. L., & Meadow, C. T. (1985). Information seeking
by energy researchers. Bulletin of the American Society for Information
Science, 12(2), 13-14.
Case, D.
O., Borgman, C. L., & Meadow, C. T. (1985). Information seeking
in the energy field: The DOE/OAK Project. Proceedings of the 48th
American Society for Information Science Annual Meeting, 22. October
20-24, 1985, Las Vegas, NV. White Plains, NY: Knowledge Industry
Publications, 331- 336.
Borgman,
C. L. (1985). The user's mental model of an information retrieval
system. Proceedings of the 8th International ACM Special Interest
Group on Information Retrieval Conference, June, 1985, Montreal,
Quebec, Canada. SIGIR Forum, 16(4), 268-273.
Borgman,
C. L., Case, D. O., & Ingebretsen, D. (1985). University faculty
use of computerized databases: An assessment of needs and resources.
Online Review, 9(4), 307-332.
Borgman,
C. L. & Case, D. O. (1984). Database guides: Are they doing
a good job? Proceedings of the 47th American Society for Information
Science Annual Meeting. October, 1984, Philadelphia, PA. White
Plains, NY: Knowledge Industry Publications, 158-163.
Borgman,
C. L., Moghdam, D., & Corbett, P. K. (1984). Effective Online
Searching: A Basic Text. New York: Marcel Dekker, Inc. Library
and Information Science Series, Vol. 45. Allen Kent (Ed.), (Fourth
printing, 1989).
Borgman,
C. L. (1984). Psychological research in human-computer interaction.
In M. Williams (Ed.), Annual Review of Information Science and
Technology, Vol. 19 (pp. 33-64). White Plains, NY: Knowledge Industry
Publications.
Borgman,
C. L. (1984). The application of human factors to systems design
and training. Proceedings of the 47th American Society for Information
Science Annual Meeting. October, 1984, Philadelphia, PA. White
Plains, NY: Knowledge Industry Publications, 243.
Borgman,
C. L. (1983). End user behavior on an online information retrieval
system: A computer monitoring study. Proceedings of the 6th International
ACM Special Interest Group on Information Retrieval Conference,
June 6-8, 1983, Bethesda, MD. SIGIR Forum, 14(4), 161-176.
Borgman,
C. L. (1983). End user behavior on the Ohio State University Libraries'
Online Catalog: A computer monitoring study. Research Report.
Dublin, OH: OCLC Online Computer Library Center.
Borgman,
C. L. (1983). Psychological factors in online catalog use, or
why users fail. In M. H. McClintock (Ed.), Training Users of Online
Public Access Catalogs. Report of a conference sponsored by Trinity
University and the Council on Library Resources, January 12-14,
1983, San Antonio, TX. Washington, D.C.: Council on Library Resources,
23-34.
Borgman,
C. L. (1983). Performance effects of a user's mental model of
an information retrieval system. Proceedings of the 46th American
Society for Information Science Annual Meeting. October, 1983,
Washington, D.C. White Plains, NY: Knowledge Industry Publications,
121-124.
Borgman,
C. L. (1982). Mental models: Ways of looking at a system. Bulletin
of the American Society for Information Science, 9(2), 38-39.
Borgman,
C. L. (1982). Online monitoring of users of the Ohio State University
online catalog: Methodological issues and results. Proceedings
of the 45th American Society for Information Science Annual Meeting.
October 17-21, 1982, Columbus, Ohio. White Plains, NY: Knowledge
Industry Publications, 35-36.
Borgman,
C. L. (1982). The Videotex user interface: Design considerations
and a feature analysis. Videodisc/Videotex, 2(2), 115-131.
Borgman,
C. L. (1981). Ethics of information professionals in designing
privacy related databases. Proceedings of the 44th American Society
for Information Science Annual Meeting. October 25-30, 1981, Washington,
D.C. White Plains, NY: Knowledge Industry Publications, 171.
Borgman,
C. L. (1981). User training on online information retrieval systems.
Encyclopedia of Library and Information Science, 32. New York:
Marcel Dekker, 259-306.
Borgman,
C. L. (1980). Use of an interactive package for the design of
interactive screens provides control by non-programmers. Proceedings
of the 43rd American Society for Information Science Annual Meeting.
October 4-9, 1980, Anaheim, California. White Plains, NY: Knowledge
Industry Publications, 68-70.
Borgman,
C. L. (1977). Library automation at Dallas Public Library. Proceedings
of the 40th American Society for Information Science Annual Meeting.
September 26-October 1, 1977, Chicago. Washington, DC: ASIS, 29,
2-A9-A-14.
Borgman,
C. L. & Trapani, J. E. M. (1975). Novice user training on
PIRETS (Pittsburgh Information Retrieval System). Proceedings
of the 38th American Society for Information Science Annual Meeting.
October 5-9, 1975, Boston, MA. Washington, D.C.: ASIS, 149-150.